ABOUT VIRTUAL HEARINGS

RESOURCES ON HOLDING REMOTE OR VIRTUAL ARBITRATION AND MEDIATION HEARINGS
Version of 19 July 2021 [1]

 

The table below compiles relevant resources on remote and virtual arbitration and mediation hearings, organised under the following seven headings: (i) Guidance & Checklists; (ii) Protocols; (iii) Model Procedural Orders; (iv) Case Materials & Legislation Reviews; (v) Survey Reports; (vi) Webinar Recordings; and (vii) Other Resources. For resources on remote oral advocacy, please see our separate resource page here.

If you have additional resources to recommend, please write to us at tech-channel@delosdr.org. If you are looking for assistance with planning or booking a remote or virtual hearing, you can write to us at hearings@delosdr.org.

 

AUTHOR / ORGANISATION DATE TITLE (hyperlinked)

1. GUIDANCE & CHECKLISTS
AAA-ICDR April 2020 Virtual Hearing Guide for Arbitrators and Parties
AAA-ICDR April 2020 Virtual Hearing Guide for Arbitrators and Parties Utilizing ZOOM
Prof. Mohamed ABDEL WAHAB 6 May 2020 What if parties don't agree on a virtual hearing? A pandemic pathway [requires a GAR subscription] – Nominated for the GAR Pandemic Response Award. Freely accessible here, as originally published in Vol. 13(2) of the NY Dispute Resolution Lawyer, (Summer 2020) a publication of the Dispute Resolution Section of the New York State Bar Association. The 'pandemic pathway' has been translated into Chinese and is available here, as originally published in Vol. 112 (2020(2)) of the Beijing Arbitration Quarterly.
CEPANI 16 June 2020 Oral Hearings In Times Of COVID-19 – Flexibility First! [starts at p. 5]
CIAM October 2020 Nota sobre organización de audiencias virtuales [in Spanish]
CIArb 8 April 2020 Guidance Note on Remote Dispute Resolution Proceedings
Corrs Chambers Westgarth 24 June 2020 Five Practical Steps to Ensure Due Process During Virtual Hearings
Debevoise 10 June 2020 Debevoise & Plimpton LLP Checklist for Arbitrations Impacted by COVID-19
Delos 20 March 2020 Checklist on holding arbitration and mediation hearings in times of COVID-19 (v2) [see at B6] [see here in Chinese] – Nominated for the GAR Pandemic Response Award
Delos-Y 14 January 2021 Arbitration Hearings: Top 10 Tips for Junior Associates
English Court of Protection Bar Assn. 8 April 2020 Guidance on Effective Remote Hearings
FINRA 2020 Arbitrator Resource Guide for Virtual Hearings
HCCH 16 April 2020 1970 Evidence Convention – Guide to Good Practice – The Use of Video-Link
HM Courts & Tribunal Services (UK) 1 May 2020 (updated) Video hearings: guidance for legal professionals
HM Courts & Tribunal Services (UK) 1 May 2020 (updated) Guidance Telephone and video hearings during coronavirus outbreak
IBA Oct. 2018 Cyber Security Guidelines
ICC 9 April 2020 Guidance Note on Possible Measures Aimed at Mitigating the Effects of the COVID-19 Pandemic – Nominated for the GAR Pandemic Response Award
ICODR April 2020 Video Arbitration Guidelines
ICODR April 2020 Video Mediation Guidelines
IAF September 2020 Indian Arbitration Forum Protocol on Virtual Hearings for Arbitrations
LexisNexis & Steven FINIZIO December 2020 Remote Hearings in International Arbitration — A Practical Guide [requires a subscription]
Malaysian Bar 29 April 2020 Remote Hearing Protocol - Practice and Procedures [see from Part 7 onwards]
MNUL & CAR June 2020 Virtual Arbitration in India – A Practical Guide
NAI & DAA 20 November 2020 The Hague Video Conferencing and Virtual Hearing Guidelines
Ontario E-Hearings Task Force 13 May 2020 Best Practices for Remote Hearings
Prof. Maxi SCHERER 20 May 2020 Remote Hearings in International Arbitration: An Analytical Framework. See also "The Legal Framework of Remote Hearings”, published as Chapter 4 of Maxi Scherer, Niuscha Bassiri, Mohamed S. Abdel Wahab (eds.), "International Arbitration and the COVID-19 Revolution" (Wolters Kluwer, 2020) [requires a Kluwer Arbitration subscription]
Shook, Hardy & Bacon LLP 13 April 2020 Virtual Hearings in International Arbitration Checklist
SIAC 31 August 2020 Taking Your Arbitration Remote
Singapore Academy of Law 10 June 2020 Virtual Hearings Without Tears
UNCITRAL April 2017 Technical Notes on Online Dispute Resolution
Prof. Janet WALKER May 2020 Virtual Hearing Room Checklist [see here on GAR for a more detailed version of the same; requires a subscription]

2. PROTOCOLS
Africa Arbitration Academy April 2020 Protocol on Virtual Hearings in Africa – Nominated for the GAR Pandemic Response Award
CIAM October 2020 Protocolo de Audiencia Virtual [Anexo 1] [in Spanish]
Hogan Lovells 11 February 2021 Protocol for the Use of technology in Virtual International Arbitration Hearings 2.0
KCAB 18 March 2020 Seoul Protocol on Video Conference in International Arbitration – Nominated for the GAR Pandemic Response Award
VIAC June 2020 The Vienna Protocol – A Practical Checklist for Remote Hearings

3. MODEL PROCEDURAL ORDERS
AAA ICDR April 2020 Order and Procedures for a Virtual Hearing via Videoconference
ACICA 16 Aug. 2016 Draft Procedural Order for Use of Online Dispute Resolution Technologies in ACICA Rules Arbitrations
Niuscha BASSIRI October 2020 "Initiating and Administering Arbitration Remotely”, published as Chapter 2 of Maxi Scherer, Niuscha Bassiri, Mohamed S. Abdel Wahab (eds.), "International Arbitration and the COVID-19 Revolution" (Wolters Kluwer, 2020) [requires a Kluwer Arbitration subscription]
Stephanie COHEN 14 April 2020 Draft Zoom Hearing Procedural Order [requires a TDM subscription]
CPR April 2020 Annotated Model Procedural Order for Remote Video Arbitration Proceedings
ICC 9 April 2020 Guidance Note on Possible Measures Aimed at Mitigating the Effects of the COVID-19 Pandemic [See Annex II for “Suggested Clauses for Cyber-Protocols and Procedural Orders Dealing with the Organisation of Virtual Hearings”]
Practical Law Arbitration - Procedural Order for Video Conference Arbitration Hearings
SCMA 6 October 2020 Procedural Order and Directions for Conduct of a Virtual/Hybrid Virtual Hearing
Richard F. ZIEGLER 9 April 2020 Draft Procedural Order to Govern Virtual Arbitration Proceedings [requires a TDM subscription]

4. CASE MATERIALS & LEGISLATION REVIEWS

  (a)  Case materials
Austrian Supreme Court (Oberster Gerichtshof) 23 July 2020 Decision in case no. 18 ONc 3/20s [in German] See here commentary on this decision
Tribunal in Gran Colombia Gold Corp v Rep. of Colombia (ICSID Case No. ARB/18/23) 21 September 2020 Procedural Order No. 7
Tribunal in Landesbank Baden-Wuerttemberg and others v. Spain (ICSID Case No. ARB/15/45) 15 December 2020 Decision on the Second Request to Disqualify all Members of the Tribunal (after ordering a video-hearing against a party’s objection)

  (b)  Legislation reviews: multi-jurisdictional
Amina AFIFI October 2020 "Conducting Remote Hearings Against a Party’s Wishes: Overview of Arbitration Laws of Main Arbitral Seats", published as an Appendix to Maxi Scherer, Niuscha Bassiri, Mohamed S. Abdel Wahab (eds.), "International Arbitration and the COVID-19 Revolution" (Wolters Kluwer, 2020) [requires a Kluwer Arbitration subscription]
Delos July 2021 Guide to Arbitration Places (GAP) – 2nd edn.
ICCA February 2021 Does a Right to a Physical Hearing Exist in International Arbitration? Explore 78 National Reports

  (c)  Legislation reviews: jurisdiction specific
Julie HOPKINS and Dan URBAS 27 November 2020 [Canada] Virtual Practice Makes Virtually Perfect – Practical Considerations for Virtual Hearings Identified through Simulations with Experienced Counsel and Arbitrators
Wilson WANG 7 January 2021 [Switzerland] Is it Appropriate to Conduct a Remote Hearing under the Swiss Rules of International Arbitration?
Niklaus ZAUGG and Roxana SHARIFI 14 January 2021 [Switzerland] Imposing Virtual Arbitration Hearings in Times of COVID-19: The Swiss Perspective
Sarah-Jane FICK and Tala FAHOUM 26 November 2020 [UAE] Due Process Challenges to Virtual Hearings? Good Luck if your Arbitration is Seated in the United Arab Emirates

5. SURVEY REPORTS
Gary BORN, Anneliese DAY QC, Hafez VIRJEE October 2020 "Empirical Study of Experiences with Remote Hearings: A Survey of Users’ Views" – Preliminary findings from the authors' June-July 2020 survey on remote hearings, published as Chapter 7 of Maxi Scherer, Niuscha Bassiri, Mohamed S. Abdel Wahab (eds.), "International Arbitration and the COVID-19 Revolution" (Wolters Kluwer, 2020) [requires a Kluwer Arbitration subscription]
Gary BORN, Anneliese DAY QC, Hafez VIRJEE June 2021 "Remote Hearings (2020 Survey): A Spectrum of Preferences", JOIA 38(3) – Developed findings from the authors' June-July 2020 survey on remote hearings (Wolters Kluwer, 2020)
Gary BORN, Anneliese DAY QC, Hafez VIRJEE 8 July 2021 "Videoconferencing Technology in Arbitration: New Challenges for Connectedness (2020 Survey)", Kluwer Arbitration Blog – Further findings from the authors' June-July 2020 survey on remote hearings
Gary BORN, Anneliese DAY QC, Hafez VIRJEE 8 July 2021 "Remote Hearings Survey (2020) - Data Sheet (2021)", Delos Dispute Resolution – Further findings from the authors' June-July 2020 survey on remote hearings
DLA Piper 14 May 2020 Virtual Hearings Report
Queen Mary University of London and White & Case May 2021 Use of technology: The virtual reality [excerpt from the 2020 International Arbitration Survey: Adapting arbitration to a changing world]
SCC October 2020 Report – Virtual Hearing Survey

6. WEBINAR RECORDINGS
4-5 Gray's Inn Square 6 May 2020 Podcast: Virtual arbitration
4-5 Gray's Inn Square 30 May 2020 Podcast: Virtual mediation
ABA 16 September 2020 Live Virtual Arbitration Hearing, Part 1: The Preliminary Hearing/Case Management Conference
ABA 17 September 2020 Live Virtual Arbitration Hearing, Part 2: Expert Witness Cross Examination
ADR Institute of Alberta 22 July 2020 Getting Ready for a Virtual Hearing
AmCham Perú 12 May 2020 Arbitration Unplugged Series: "Virtual Hearings: Present or Future?"
AMINZ-AUT 31 May 2020 Arbitration via audio-visual link: challenges and tips for success
ASA 18 June 2020 Virtual Hearings in International Arbitration – Key Challenges and Emerging Best Practices
Beale & Co 1 July 2020 Virtual Arbitrations in the UAE
CIARb (Cyprus) 23 October 2020 Online Arbitration Hearings Legal Considerations and Practical Implications
CML Arbitration 18 June 2020 International Investment Arbitration in the Age of Coronavirus [Incl. the topic of virtual hearings] [in Spanish]
Dechert LLP 28 May 2020 COVID-19 Coronavirus International Arbitration Impact: Remote Hearings: fair or foul?
Delos & Wolters Kluwer 2 November 2020 International Arbitration and the Covid-19 Revolution
Delos & Neil Kaplan CBE QC SBS 2020-2021 'In conversation with Neil' (see the index of topics covered in the conversations)
Delos, SCC, VIAC 26 January 2021 Fast & Slow? A Look Back at Remote Hearings in 2020 and the Outlook for 2021
Essex Court Chambers 27 July 2020 How to Win Virtual Arbitration Hearings
Fenwick Elliott 15 May 2020 Virtual Hearings & Virtual Mediations: the future of dispute resolution?
Fox Williams 1 December 2020 The Psychology of Virtual Hearings
Gray's Inn 12 June 2020 Virtual Hearings Commercial Trials & International Arbitration
HKA 13 May 2020 Expert Evidence in a Virtual Era
HK45 2 June 2020 HK45 webinar: Can Virtual Hearings Actually Work?
HKA & Freshfields 18 March 2021 Expert Evidence in the Virtual Environment - lessons learnt in 2020
HKIAC 15 May 2020 Virtual hearings: How best to proceed? HKIAC insights
ICDR Young & International 24 June 2020 Online Debate – Virtual Hearings and Cybersecurity in International Arbitration
ICDR Young & International 10 November 2020 Joinder of Parties and Virtual Hearings: When, Why and How?
ICSID 4 May 2020 The Art and Science of a Virtual Hearing
JAMS 6 May 2020 Keep It Moving: Using Videoconferencing to Settle Your Mediations
JAMS 17 November 2020 The Viability of Virtual Arbitration – New York Arbitration Week 2020
Mexican Bar Association 16 May 2020 The Future of International Arbitration: Virtual Hearings and AI-Arbitrators
Miles Mediation & Arbitration 10 April 2020 Navigating the World of Virtual Mediation and Arbitration: 25 Actionable Tips
NAM 1 April 2020 An Introduction to the Use of Video Conferencing Technology for Arbitration and Mediation
Russian Arbitration Center 15 May 2020 Arbitration on the Eve of the New Era
SIAC 21 April 2020 Strategies for Running an Efficient Virtual Hearing: A Guide for Arbitrators
SIAC 22 April 2020 Virtual Hearings: Contemporary Perspectives – Part 1
SIAC 15 June 2020 Virtual Hearings: Contemporary Perspectives - Part 2: Asia
SIAC 19 June 2020 Virtual Hearings: Contemporary Perspectives - Part 3: Middle East, Africa and Europe
SIAC 2 July 2020 Virtual Hearings: Contemporary Perspectives - Part 4: Americas
SIAC 15 September 2020 SIAC Virtual Congress 2020: Virtual Hearing Demonstration
SCC 22 April 2020 Online services in arbitration [in Russian]
SCC 29 April 2020 Online hearings against the wish of one party
SCC 5 May 2020 Online hearings from a Swedish perspective [in Swedish]
Twenty Essex 14 October 2020 Being Indispensable in (Virtual) Arbitration: How Junior Members of the Team Can Impress
Ukrainian Arbitration Association 20 May 2020 Guerrilla tactics in online hearings
YSIAC 15 May 2020 Virtual Mock Hearing: Cross-Examination
YSIAC 1 June 2020 COVID 19: Mock Virtual Hearing On Key Procedural Issues

7. OTHER RESOURCES
Chiann BAO & Dr Ula CARTWRIGHT-FINCH 25 September 2020 Trial by Zoom on trial [requires a GAR subscription]
FINRA 2020 Zoom Training Videos for Arbitrators
HCCH 4 May 2020 COVID-19 Toolkit [Incl. notes on apostilles (authentication of public documents), service of documents and taking of evidence, and international commercial contracts (with reference to the Hague Conventions on Choice of Court (2005), Judgments (2019) and Principles on Choice of Law (2015)]
IBA March 2019 Technology Resources for Arbitration Practitioners
IBA January 2021 Commentary on the Revised Text of the 2020 IBA Rules on the Taking of Evidence in International Arbitration (remote hearing provisions)
ICC July 2016 Managing E-Document Production
ICCA-NYC Bar-CPR 23 November 2019 2020 Protocol on Cybersecurity in International Arbitration
Prokofiev Interlegal October 2020 Remote Hearings a Professional Legal-Interpreter’s Perspective
Remote Courts - Remote Courts Worldwide [Compiles information globally on initiatives taken by national courts to offer remote hearings]
SCC and Thomson Reuters May 2020 (updated since) Ad Hoc Platform – Powered by the SCC [Platform for the online administration of proceedings made available for free for arbitrations registered up until 30 May 2021]
Sophie NAPPERT & Mihaela APOSTOL 17 July 2020 Healthy Virtual Hearings
Erica STEIN October 2020 "Challenges to Remote Arbitration Awards in Setting Aside and Enforcement Proceedings", published as Chapter 9 of Maxi Scherer, Niuscha Bassiri, Mohamed S. Abdel Wahab (eds.), "International Arbitration and the COVID-19 Revolution" (Wolters Kluwer, 2020) [requires a Kluwer Arbitration subscription]
Virtual Arbitration 28 May 2020 Virtual Arbitration [Compiles articles and information on virtual arbitration hearings] – Winner of the GAR Pandemic Response Award
Wakely Mediation 20 August 2020 How to Participate in a Zoom Mediation – An Illustrated Guide
World Clock Meeting Planner - World Clock Meeting Planner [Tool which helps finding the best time across multiple time zones]

 

[1] By Mihaela Apostol and Hafez R Virjee for the Delos Tech Channel. This compilation was first published on 12 May 2020. It has been updated multiple times since.