June 2020: "There is much talk about virtual or remote hearings, which have come to the fore as one of the consequences of the COVID-19 pandemic. What is our collective experience of them, are we comfortable with them and are the changes here to stay? Are the answers true across the community or do they vary by region?" These questions and more are what our survey on remote hearings sought to quantify; it ran from 10 June to 6 July 2020.

Our initial findings were published under the title "Empirical Study of Experiences with Remote Hearings: A Survey of Users’ Views" as Chapter 7 of Maxi Scherer, Niuscha Bassiri, Mohamed S. Abdel Wahab (eds.), International Arbitration and the COVID-19 Revolution (Wolters Kluwer, 2020) (requires a subscription). These findings were developed in "Remote Hearings (2020 Survey): A Spectrum of Preferences", Journal of International Arbitration 38(3) (2021) 292 (downloadable at the link) and completed in "Videoconferencing Technology in Arbitration: New Challenges for Connectedness (2020 Survey)", Kluwer Arbitration Blog (8 July 2021). A companion data sheet was published by Delos on 8 July 2021 (downloadable at the link).

We are grateful to all of the organisations and individuals who supported this research.

Gary Born, Anneliese Day QC, Hafez Virjee
July 2021